Privacy policy

01

Who we are

This notice is published by J.E COMPANY S.A.S (NIT 901.935.253-8), Mz N Ca 11 P2, Urb. Villa Cindi, Ibagué, Tolima, Colombia. Contact: kellymedina828@gmail.com, +57 310 667 9320.

It covers the J.E IT Plan app for Android and explains what happens to the information you enter in it.

02

What this notice covers

The notice covers the app on your phone: the services and estimates, the IT plans you prepare, saved plans and the ways the app hands a plan to you to send.

03

The services and prices in the app

The services, prices, rules and pictures are part of the app. They are shown without any network connection and reveal nothing about you.

04

The IT plan you prepare

An IT plan holds your sector, site name and zone, your equipment counts, the services you choose, visit and review preferences, the start month and the estimate. The plan you are working on and the plans you save stay on your phone.

05

Equipment counts by area

Areas are named with a role or place, such as Reception or Accounts, and hold only counts of computers, printers and people. Do not use the names of employees.

06

Your answers about the current situation

Your eight yes, no or don’t know answers become a list of topics for the diagnostic. They are not findings and are stored with the plan on your phone.

07

No passwords or network details

The app never asks for passwords, IP addresses, administrator credentials or other security details. The notes field warns you not to write them.

08

Your name and contact details

To let us reply, a plan can include a business name, your name, a phone number and an email address. You type them yourself.

09

Where your data is stored

Everything you enter is stored in the app’s private storage on your phone, in a database other apps cannot read.

Android backup is turned off for the app, so this data is not copied to a cloud backup.

10

No account, no cloud copy

The app has no account, no sign-in and no server of its own. Nothing is synchronised and no copy exists outside your phone unless you send it.

11

What the app does not collect

The app does not collect location, contacts, photos, files, device identifiers, advertising identifiers or usage statistics, and it contains no analytics or advertising code.

12

No internet access

The app does not request the Android internet permission. It cannot send anything by itself.

13

Sending a plan by email

When you tap Email the plan, the app opens your own email app with the plan written in it and addressed to us. Nothing is sent until you press send there.

14

Calling us

When you tap Call, the app opens your phone app with our number filled in. A call does not transmit the plan.

15

Sharing or copying a plan

Share opens the Android share sheet with the plan, and Copy puts it on the clipboard. Where it goes next is your choice.

16

How we use a plan you send

A plan you send reaches us through the channel you used. We use it to prepare the diagnostic and to reply about the plan, the dates and the values.

Ask us directly how long we keep messages and plans.

17

Your choices and rights under Colombian law

You can edit, duplicate or delete saved plans at any time, and uninstalling the app deletes all of its data from your phone.

Under Colombian data protection law (Ley 1581 de 2012) you can ask J.E COMPANY S.A.S to know, update, correct or delete the personal data you sent, and you can complain to the Superintendencia de Industria y Comercio. Send such requests to kellymedina828@gmail.com.

18

Changes and contact

If the app changes how it handles data, this notice is updated in a new version of the app and on the website, with a new effective date.

Effective 2026-10-08. Questions: kellymedina828@gmail.com, +57 310 667 9320.