Not included
What the plan does not cover
The plan is administration and support. These are outside every plan, so they never appear in an estimate.
- Hardware and licence sales
- Repairs, parts and physical cleaning
- Backup design and data recovery
- Internet service and cabling works
By service
Each service, its limits
- Diagnostic and initial inventoryRepairs or parts, Hardware or licence sales
- Computer administrationPhysical cleaning or repairs, Software licences
- Server or NAS administrationBackup design or data recovery, Hardware
- Network administrationCabling works, Internet service
- Printer administrationToner, parts or repairs
- Email and cloud accountsLicence fees
- Remote support hoursHours roll-over
- Preventive visitRepairs or parts
- User joins or leavesNew hardware
- IT consultingSelling the hardware or licences
No contractA plan is a request for a diagnostic visit, never a contract, a service level or a booked visit.
No passwordsNo plan asks for passwords, IP addresses or names of employees.
Buying equipment?Hardware and licences are bought from your usual providers. IT consulting helps you plan them.
Put a year of IT care on one page.
Sector, equipment, eight questions, the monthly care and the visits. The plan stays in your browser until you send it from your own email app, as a request for a diagnostic visit.