On demand

Support hour outside the bank

Each remote support hour beyond the monthly bank.

$75.000/ hourEstimate in COP before IVA, subject to the diagnostic
A headset beside a laptop
On demand$75.000 / hour

Not included

Hardware and licence sales, repairs and data recovery are never part of a plan.

What no plan covers

How it counts in the plan

Only when the monthly bank runs out. It is not part of the annual estimate.

Related services

Put a year of IT care on one page.

Sector, equipment, eight questions, the monthly care and the visits. The plan stays in your browser until you send it from your own email app, as a request for a diagnostic visit.