Monthly administration

Remote support hours

A monthly bank of remote support hours, in packs of 2, 4, 8 or 12. Unused hours do not roll over.

$60.000/ hour / monthEstimate in COP before IVA, subject to the diagnostic
A headset beside a laptop
Monthly administration$60.000 / hour / month

Included

  • Remote sessions for your team

Not included

  • Hours roll-over

What no plan covers

How it counts in the plan

A monthly pack of 2, 4, 8 or 12 hours. The planner suggests one hour for every four computers, rounded up to a pack.

Unused hours do not roll over. Hours beyond the bank are estimated at $75.000 each. The Saturday window does not apply to the hours.

The monthly administration is estimated at $150.000 or more; below that the minimum applies.

Related services

Put a year of IT care on one page.

Sector, equipment, eight questions, the monthly care and the visits. The plan stays in your browser until you send it from your own email app, as a request for a diagnostic visit.